The Pawn Shop

Collector notes

Visiting a coin shop

A few notes before you walk into The Pawn Shop in West Haven, CT. These rotate daily. They are general collector etiquette from CDXList — not this shop’s house rules. When something is unclear, ask the person at the counter.

1. 01

   Follow the house rules without a debate

   Bags on the floor, backpacks zipped, one person at the glass — shops set these for a reason. Argue about it and the visit is already off. If a rule is unclear, ask. If it is clear, do it.

2. 02

   Lunch and after-work can stack the counter

   Local shops get a rush when people are off the clock. If you have a box, those windows are the wrong time to expect a leisurely offer. Call and ask when they can sit with it. Most dealers would rather schedule you than rush you.

3. 03

   What is in the case today may be gone tomorrow

   Coin shops turn inventory. A picture from last month is not a hold. If you want a date or a grade, call or start a want list. Showing up and hoping the exact piece is still there is how people get disappointed.

4. 04

   Be present when it is your turn

   Take the call outside. Pull the earbuds. The dealer is about to look at your coins or pull something you asked for. A face-to-face minute is worth more than a half-distracted twenty. If you need to text a spouse about a number, say so and step aside.

5. 05

   Ask before you touch anything in the case

   The dealer will hand you a coin or put it on a pad. Do not reach into a tray or slide a slab toward yourself. Handle coins by the edges if they are raw. If you drop something, say so immediately.