Empire Buyers & Refiners

Collector notes

Visiting a coin shop

A few notes before you walk into Empire Buyers & Refiners in New York, NY. These rotate daily. They are general collector etiquette from CDXList — not this shop’s house rules. When something is unclear, ask the person at the counter.

1. 01

   Tell them if a coin is damaged, cleaned, or already graded

   Hiding a problem wastes time and trust. “This one was cleaned” or “this already came back from PCGS” is useful. Dealers would rather adjust than feel tricked. Honesty on the small things makes the rest of the visit easier.

2. 02

   Decide if you are selling all of it or part of it

   “I need this gone” and “I only want to sell the silver” lead to different offers. Decide before you sit down. Changing the goal halfway through wastes their time and yours. It is fine to keep a piece that is sentimental. Say which one.

3. 03

   Do not assume every shop takes a credit card

   Many do. Some do not. Some take cards on retail and prefer another method when they are buying from you. None of that is a trick. Ask, “Do you take cards?” before you empty your wallet. If they say no, that is an answer, not a negotiation.

4. 04

   One conversation at a time

   The dealer cannot price a collection, answer a bullion quote, and pull a date from the case at once. If they are mid-deal, wait. If you only need a quick “are you open Saturday,” say that when they glance up — then step back. Courtesy is remembered the next time you walk in.

5. 05

   Online asking prices are not what a shop pays

   A listing, a completed auction before fees, and a dealer buy price are three different numbers. Screenshots of asks are not a bid. Bring the coins. Let them look. Then talk. You will get further than arguing from a tab on your phone.