Cleveland Coin Machine Exchange

Collector notes

Visiting a coin shop

A few notes before you walk into Cleveland Coin Machine Exchange in Cleveland, OH. These rotate daily. They are general collector etiquette from CDXList — not this shop’s house rules. When something is unclear, ask the person at the counter.

1. 01

   If you are getting another offer, say so up front

   On a large lot it is fair to hear more than one shop. Tell them. A good dealer would rather know than spend an hour and find out you were only using them for a number. Do not treat a courtesy look as free inventory research for the next counter the same afternoon.

2. 02

   A hold is a promise. Mean it.

   If they hold a coin for you, ask how long and how you pay. Come back or call. Do not park the same piece at two shops. Dealers remember the customer who used a hold as a free option. They also remember the one who did what they said.

3. 03

   Decide if you are selling all of it or part of it

   “I need this gone” and “I only want to sell the silver” lead to different offers. Decide before you sit down. Changing the goal halfway through wastes their time and yours. It is fine to keep a piece that is sentimental. Say which one.

4. 04

   Ask before you touch anything in the case

   The dealer will hand you a coin or put it on a pad. Do not reach into a tray or slide a slab toward yourself. Handle coins by the edges if they are raw. If you drop something, say so immediately.

5. 05

   Wait your turn at the counter

   A coin shop is not a buffet line. The person already at the glass is in a private conversation. Stand back, keep your box closed, and wait to be invited forward. Jumping in with “real quick” questions while someone is selling a collection is the fastest way to start a visit on the wrong foot.