Bullion & Coin Exchange

Collector notes

Visiting a coin shop

A few notes before you walk into Bullion & Coin Exchange in Phoenix, AZ. These rotate daily. They are general collector etiquette from CDXList — not this shop’s house rules. When something is unclear, ask the person at the counter.

1. 01

   Do not make a deal with another customer at the counter

   If you overhear what someone is selling, that is not an invitation. Do not offer to buy their coins, do not quote a price over their shoulder, and do not ask the shop to “introduce you.” The counter is the shop’s workplace. Side deals in the aisle put the dealer in an ugly spot and make other customers uncomfortable.

2. 02

   Know roughly what you brought

   You do not need to be an expert. A simple list — silver dollars, a few proofs, a bag of wheat cents — helps. “I have no idea, you tell me” on a mixed box is fine once. It is harder when the box is huge and you cannot say what you want out of the visit.

3. 03

   If there is a card or check policy, they will tell you

   Do not guess at percentages. Do not argue from what another shop does. Ask what this shop does, listen, and decide. Policies differ for a reason. The honest move is a straight question, not a speech about “what everyone else charges.”

4. 04

   What happens at the counter is private

   Do not repeat another customer’s name, address, or what they sold. Do not film the register. Shops are small towns. Discretion is part of being a decent visitor. It is also how you get treated like one.

5. 05

   Saturday morning is often the busy window

   That is when collections walk in and regulars stop by. Fine if you like energy. Less fine if you want a long, quiet look at an estate. Midweek late morning is often easier. If you need time, ask when they are slower.