Biltmore Loan & Jewelry

Collector notes

Visiting a coin shop

A few notes before you walk into Biltmore Loan & Jewelry in Scottsdale, AZ. These rotate daily. They are general collector etiquette from CDXList — not this shop’s house rules. When something is unclear, ask the person at the counter.

1. 01

   No magnets, acids, or scratch tests on the pad

   The shop has the tools if a test is needed. Do not perform experiments on the glass. You can damage the coin and the counter. If you think something is fake, say why and let them look.

2. 02

   Bullion and collector coins are different conversations

   Melt moves with the market. A key date does not. Say what you think you have, then let them look. Mixing “it’s old so it must be rare” with a junk-silver bag slows everyone down. Sort in your mind: weight versus date.

3. 03

   Wait your turn at the counter

   A coin shop is not a buffet line. The person already at the glass is in a private conversation. Stand back, keep your box closed, and wait to be invited forward. Jumping in with “real quick” questions while someone is selling a collection is the fastest way to start a visit on the wrong foot.

4. 04

   If there is a card or check policy, they will tell you

   Do not guess at percentages. Do not argue from what another shop does. Ask what this shop does, listen, and decide. Policies differ for a reason. The honest move is a straight question, not a speech about “what everyone else charges.”

5. 05

   Bring coins in a way they can actually look at them

   Trays, albums, and labeled bags beat a torn grocery sack. Do not pour coins onto glass. Hand them a box they can work through. Dirt, food, and loose batteries in the same tin make a poor first impression and a slower look.